bwldrd opened this issue on May 11, 2016 ยท 8 posts
Blacksmith3D posted Mon, 16 May 2016 at 8:15 AM
Hello bwldrd,
The Pro-6 was on sale at the time of your purchase, so you could have bought it at the $104.99 at the time you upgraded. We can exchange the two upgrades you bought for the Pro-6, and then you would have the In-store credit. But, please note that right now you have a license for both the standard 6 and the Pro-6 and if exchanged for the credit those two licenses would be turned off for a new PRO-6 only license. That's probably the best way to go, if you have no use for both a standard and pro license. If you'd like to keep both (maybe gift the standard to someone?), then we'd be happy to gift you one of our Texture Transformer add-on packs. If you decide to gift the standard license to someone, please let us know who that is so that we can update our registration database properly to the new licensee