Forum: MarketPlace Customers


Subject: Error while paying for order?

papasmrfe opened this issue on May 20, 2016 ยท 9 posts


KristiS posted Sun, 22 May 2016 at 12:18 AM

Hello,

I am sorry this was missed as I feel terrible 😦

I am not sure what happened as we have had hundreds of people pay with Paypal without any issues.

You can still pay for your order/s by logging into your paypal account and choose the SEND MONEY option.

Send the amount due to payments@renderosity.com. Please be sure to include your Renderosity order ID number and/or your Renderosity username so we are sure to apply payment to the correct order/customer.

Once you have completed the payment through paypal, send an email to store@renderosity.com letting us know your payment has been sent and we will go verify receipt of payment and manually mark your order as paid so that you can download your items.

Here is the link from our FAQ/Help area that will explain how to complete payment for your order with paypal if you should need further assistance with this. http://www.renderosity.com/mod/service/index.php.

Thank you for shopping at the MarketPlace!

Kind Regards,


Kristi

Community Relations Specialist

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