I dutifully installed the new updates to Poser Pro 2011 on a mid-2010 iMac...

Now, I have no external runtimes (not even Daz).

I did what I have learned to do the hard way, and saved a libraryprefs file, but when I copy that to the proper folder (hidden on the Mac), when I start Poser it automatically overwrites the file to the default, just showing Poser 11 Content and Downloads.

To top it off, I go to Smith Micros support page, and they tell me that due to changes, I need to "recreate" my support account and "click here" to receive an email with instructions. I do that, enter my email address, but no email ever comes.

So, I can't even tell them about the issues I am experiencing...

Anyone from Smith Micro read these posts?