Well I found files for 10,11,11_201603300905, and 11_201605242056 Inside I find a bunch of stuff but I'm assuming poser prefs is the file I want , is that correct? Do I remove this file from each of these folders? for the PP2012 folder I find /poser pro/9/ but no prefs file for poser 9 For m own Info how do you show hidden files and folders? Thanks