You did not answer all of the questions. Please press "BACK" on your browser and answer all questions. This is the same message I got when I first tried it. Then I realized I had followed the instructions and NOT answered a question that it said I didn't have to, depending on how I'd answered Question 1. But the stupid thing wanted an answer there anyway, so I just told it it was broke and sent it again. Had no problem then, just don't leave any field blank. Even if you only type in a string of nonsense characters it should go through as long as it doesn't detect empty space where an "answer" ought to be.