After getting over the initial shock I wept for about two hours and it's taken me some time to cogitate on what would be appropriate to say so I will give it my best. This beautiful, vivacious and wonderful lady was one of my favorite vendors and we had corresponded some over the past several years. she was excellent at creating products and at customer support. if you had any questions or issues with her products she would do her very best to help you. also, she was very proud of her greek heritage and I just wish I had a chance to discuss the history of her country with her which I had planned on doing, but it never happened because I didn't think she would leave us so soon. as far as I'm concerned SAV should have been considered for Vendor of the decade. it's a shame that she died so young. she will definitely be missed! R.I.P Joanna!