Credit Cards have a two step process.

An authorization puts a "hold" on the funds and a settlement actually places the charge on your card. Your credit card was authorized, but not settled because the address and zip were not verified.

This means your card company shows an authorization from Bondware, Inc. as a "pending" charge; however, you will not actually be charged because the order never went through.

It can take from 2 to 7 days for this "pending" authorization to be released from your credit card. You can contact your card company to find out how long the charges will be in "pending" since they will not be settled.

Kristi

Community Relations Specialist

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