Unfortunately I had this same problem. I created a couple of "New Figures" by playing around. When I when to my Poser Runtime they were not there. I checked my user files...not there. I finally did a whole PC search and found them...I should have opened the file location to see exactly where they were stored but I was too impatient. Its not the quick way to do it, but it worked. So if nothing else try that.

Sorry I can't be or more help.

CT

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"Imagination is more important than knowledge" Albert Einstein