KristiS opened this issue on Sep 15, 2015 ยท 165 posts
sparrowuk posted Fri, 30 September 2016 at 12:29 PM
Area Of Bugs...Payment Transaction When Placing AN Order. I have posted this else where but the answer was not a valid one. I understand the time difference (as I am in UK), " Thursday afternoon (Uk time) I ordered and was told after putting my Credit Card details in that Error 15 happened and my card was declined. I put my card details in a second time....Same message. The goods are still in my shop cart as if I haven't paid for them. I have Twice. I have emailed store staff twice......Please resolve this matter asap. This is the first time I have had a problem ordering from you.......I'm upset that no one is bothering to resolve it.