radstorm opened this issue on Oct 01, 2016 ยท 11 posts
KristiS posted Thu, 06 October 2016 at 11:22 AM
Hello Everyone,
Is Direct Express a card that you can register?
When we changed the site, nothing was changed within the checkout system and payments we accept.
If it is a card that can be registered, you have to call the toll free number (or go online of applicable) and register your card. Be sure the information being entered into the checkout area is the exact information you registered the card with.
As long as the information matches, you will have no problem checking out
We did up the security with all of the online fraud going on around the world to keep our customers, Vendors, and ourselves as protected as possible as well as to hopefully stay having one of the lowest fraud rates for an online store.
Please let me know if you need further assistance.
Kristi
Community Relations Specialist
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