jamminwolf posted at 12:56AM Sun, 16 October 2016 - #4286861

I'm getting a complaint from a customer that bought Lucy Zepp and is having problems loading her in Poser 11, says the dials arn't working on the body but the head works fine. I told him that he needs to inject V4, Elite, and S4 for them to work. He replied that he did and it's not working, said it may be a Poser 11 problem.

It's most likely an issue with the customer's installation of the V4 Elite and S4 morphs. Did they test to see if those morph sets actually work on V4 before trying to use your character morph? If they did and the morphs don't work prior to your injection file being applied, then it is an issue with their installation, not with your product. This is a common problem with V4/M4 morph sets, and has been since P9/2012 came out. A new thread pops up every few weeks or so claiming that the morphs wont work in P9/2012, P10/2014, and/or P11/11Pro. It's usually because the morphs need to be initialized after installation before they will work. Sometimes its because they were installed in the wrong directory or someone is trying to install them into main Poser directory in their program files, which is not permitted by windows 7+.

I dealt with the same issue for quite a while and none of the methods provided in the forums made any difference for me. I finally just got the Daz Install Manager to install all the gen4 content into their own separate runtime and since then all of their morphs and content has worked just fine no matter what version of Poser I load it into.

As much as this issue keeps coming up, and has been for a few years now, the steps to correct it (using daz install manager) should be a sticky.