I use Poser 10 on a Mac. I did a search on my computer and it found nothing with short_bob_trans.jpg in any file. I guess when I upgraded from P7 to P10 it got lost in the transfer or when I created separate Runtimes for Cr2 and HR2 based hair (I'm a sucker for hair). When I try to download the file from the Koz site it comes in as a .sit and when I click it, a gobble-d-gook text file opens. I've downloaded it with different browsers and it's the same.