toyyaris opened this issue on Nov 09, 2016 ยท 32 posts
KristiS posted Wed, 09 November 2016 at 12:43 PM
It is not your fault. I will have another look at your order number and sent an email to you with further details okay?
I am so sorry as there was a member having the same trouble and they were trying to enter the new number in the download manager they already had installed.
Warmest Regards,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story