Hi, I'm having an issue as well. I just purchased Poser 11 (Order number 112937509), and the payment has gone through.. I downloaded the zip for PC InstallManager, when I opened the zip all I found was the install manager and no serial number. I opened the install manager and can't find the serial number anywhere. Am I looking in the wrong place? It's not in my account anywhere, I checked my purchases tab and just get the download page. I'm sure I'm just missing something. Any help on this would be appreciated as I'm excited to get started with the program! Thanks, Donna

Attached is a screenshot of what I'm seeing: