Forum: MarketPlace Customers


Subject: Has Renderosity Been Hacked? Check your credit cards

Badia01 opened this issue on Dec 05, 2016 · 67 posts


KristiS posted Thu, 29 December 2016 at 4:50 PM

Hi Everyone,

I am very sorry this has happened to all of you, I truly am.

All of our programmers, the VP, and the owner of the company has scrubbed all files, checked all servers, etc and continue to do it daily to be sure there was not any infiltration on our site.

You could have used your card in September and it could’ve taken some time for them to get to your card if they had others.

My husband’s card was hacked 2 weeks before Christmas and the only place he used it was the gas station. The month before that he ordered something online. We aren’t sure if it was from the gas station or an online purchase since they came up with those skimmers or whatever it’s called. Unfortunately, now days, you just can’t be sure it happened right after you used it somewhere. People are coming up with ways to steal card information everywhere and it is terrible.

The ones who came in following people has nothing to do with cc hacks as it was a bot that ran through following 1,000s of members within seconds. They were all found and banned fairly quickly. There was no CC information they could have gotten because it is not stored on our database.

It still looks like their profiles are there however they ARE banned. The programmer is aware of this issue and will fix it as soon as he can.

If you go to your profile and click on “followers” it will pull the list of people following you, click on the “unfollow” button and this will take them off the list. If you do not see where it reads "unfollow" and it reads "follow" or is completely gone from your list, the programmer got to this quickly and they are no longer on your list at all.


Kristi

Community Relations Specialist

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