adorety opened this issue on Jan 12, 2017 ยท 8 posts
KristiS posted Fri, 13 January 2017 at 12:35 PM
Hello,
I have looked into this and they are holding one of the payments so I cannot refund it.
If you would please contact them and have them release the hold, I can refund the additional payment back to you.
Please let me know if you need further assistance and have a wonderful day,
Kristi
Community Relations Specialist
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