KristiS opened this issue on Jan 13, 2017 ยท 12 posts
hornet3d posted Mon, 16 January 2017 at 2:16 PM Online Now!
The order I was trying to place was for items from Fabiana's sale and to be honest, if it had been any other vendor I would have given up. As it was Fabi I decided to have another go and guess what, the problem appears to be fixed, at least I have my orders and the payment appears to have gone through. There is of course the possibility I will be charged multiple times but time will tell.
I do however find it surprising that no one at Rendo came back with an update. I accept the weekend silence but as this appeared to affect anyone paying by credit card I would have expected an update after the weekend. Come to think of it, I am not really surprised, this lack of customer support was why I stopped shopping here a year or so ago, guess little has improved.
I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 - Ryzen 9 5900HX, with 64 gig ram and 3 TB storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU . The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.