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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Please cancel order, goofed on payment method

Spit opened this issue on Jan 27, 2017 · 7 posts
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Spit ( ) posted Fri, 27 January 2017 at 3:43 PM · edited Thu, 28 November 2024 at 1:29 PM

Please cancel order #112974565

I accidentally selected 'invoice' payment rather than PayPal. I'm going to redo it and pay.

Sorry for the inconvenience and thank you.

Spit ( ) posted Fri, 27 January 2017 at 3:51 PM

Arghhhh. Can't do anything until either payment method is changed on order (How?) or it's cancelled. The amount is added to any other order I try to place.

KristiS ( ) posted Fri, 27 January 2017 at 4:26 PM

Hello,

I have deleted this order for you as you requested.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Spit ( ) posted Fri, 27 January 2017 at 4:32 PM

Thank you very much.

KristiS ( ) posted Fri, 27 January 2017 at 4:37 PM

You are very welcome :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

jdsarduy ( ) posted Wed, 01 February 2017 at 10:10 AM

I bought Fortified Manor for DAZ studio but it was the wrong one I should have bought Fortified Manor for Poser. Is there anything I can do or you can help me with?

Thank you

KristiS ( ) posted Wed, 01 February 2017 at 1:50 PM

Hi jdsarduy,

Please send an email to store@renderosity.com providing me with your order number so I can assist you with this.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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