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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Wrong Payment method selected for order# 113002943

snakegrab opened this issue on Apr 01, 2017 · 4 posts
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snakegrab ( ) posted Sat, 01 April 2017 at 2:24 PM · edited Thu, 28 November 2024 at 3:05 PM

HI Marketplace Customer Support, I inadvertently selected "invoice" on my recent order #113002943. Can I get a do over or change the method to PayPal or credit? Thanks.

snakegrab ( ) posted Sun, 02 April 2017 at 12:53 PM

I'm OK with canceling order and redoing it as well or any mechanism that allow me to be the balance on-line.

snakegrab ( ) posted Sun, 02 April 2017 at 2:00 PM

Jenn, I responded to your email and sent the payment to Renderosity, I emailed the transaction details to you.

JeniferC ( ) posted Sun, 02 April 2017 at 2:38 PM

Hello,

We have received your PayPal payment and have now marked your order as paid so that you can download the items. Please let us know if you have any additional issues or questions.

Best Regards, Jenifer Carey Renderosity Admin

 

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