oldguy4440 posted at 8:33AM Mon, 03 April 2017 - #4301352

3ds Max User since 2009 and 2017 is my last upgrade since Autodesk went the subscription route with non-perpetual licenses; just like Adobe with their Creative Cloud. 2017 will not shut down clean without a script to kill process and tends to crash on me at the least opportune times; often when doing some of the simplest things. Like their improvements to UVWunwrap but in general I thought 2016 was more stable, it shut down without needing a get process, kill process script and filling my error log with errors every time I'd close it without that script.

That sounds like it could be a hardware or driver compatibility issue. I have a workstation which I've configured specifically for 3dsMax. This includes 32gig system RAM, and Nvidia GTX GPU and drivers. Be sure you have installed all the hotfixes and service releases, and check that your hardware (especially graphics card and drivers) are recommended for the software. Nvidia cards work best with 3dsMax in my experience, especially the GTX or Quadro lines. You certainly shouldn't be dealing with these kinds of issues so there must be some underlying problem because it's not normal to have to use kill script to shut down the app, and dealing with crashes that often is not a normal occurrence. If all else fails, contact Autodesk support to see if there are other issues they might be able to troubleshoot. Good luck, I certainly hope you get it solved.

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