Forum: MarketPlace Customers


Subject: Checkout Trojan?

Hoppitty opened this issue on Mar 13, 2017 ยท 39 posts


mazal50 posted Wed, 05 April 2017 at 5:53 PM

consumer573 posted at 12:51AM Thu, 06 April 2017 - #4301684

Kristi,

I would like to make a purchase from renderosity later today. I had the full amount of a gift card stolen recently here at renderosity, and I am not willing to try my credit card here again just yet as it seems to be an ongoing thing.

What I want to know is this: If I purchase, say a vanilla Visa debit gift card, can I immediately put the full amount to either store credit or to something else? I'd like some assurance that if I take out $40 or $50 there won't be foul ups in the check-out process again that prevent me making a purchase, and then have someone swoop in and drain the card to zero like they did the last time. (Rendo or their middleman put multiple holds on the card, without authorizing the purchase, effectively blocking both the purchase desired and any other purchase I wanted to make).

Last week i got a warning from creditcardcompany that data was stolen from renderosity, had to change my card. My trust is gone, i'm afraid to purchase.