Forum: MarketPlace Customers


Subject: Credit card transaction denied but charge appears on credit account -

snakegrab opened this issue on Apr 14, 2017 ยท 10 posts


KristiS posted Fri, 14 April 2017 at 2:10 PM

Thank you for providing me with this information.

I was able to look at this further and find the transaction. It is showing the wrong information was entered as well the wrong security code from the back of the card.

I am not able to manually settle this so you will have to go to your cart and checkout using paypal or your card and be sure the information being entered is correct.

Warmest Regards,


Kristi

Community Relations Specialist

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