Forum: MarketPlace Customers


Subject: Low security at Renderosity?

l.croft opened this issue on Apr 11, 2017 ยท 83 posts


nujazz posted Tue, 18 April 2017 at 4:14 PM

Badia01 posted at 4:10PM Tue, 18 April 2017 - #4302955

mazal50 posted at 3:47PM Tue, 18 April 2017 - #4302865

I agree wit Petra and Hornet3d. I will also follow the forums to see what is happing. My trust is completely gone and won't be purchasing anytime soon.

Ditto. Made lots of purchases in the past, but security has been shot since December. I made my last purchase March 11 (never received notice from Rendo regarding the breach during that time frame) using a prepaid debit card that I intentionally exhausted so there was no money left on the card.

I am sorry you didn't receive our email regarding the security incident. Please verify the email address you have on your account here: https://www.renderosity.com/settings/?saccount. Make sure it is an address you check regularly. Also check your spam filter.

Please also send me or Kristis a sitemail with the details of your compromised account so we can investigate it. At this point we have fulfilled all of our legal obligations, but we would like to go above and beyond and make it right for you however we can.