Forum: MarketPlace Customers


Subject: Low security at Renderosity?

l.croft opened this issue on Apr 11, 2017 ยท 83 posts


hornet3d posted Thu, 11 May 2017 at 10:23 AM

Jollyself posted at 4:05PM Thu, 11 May 2017 - #4304933

I dont think I am going to be making any more purchases at Renderosity. My Renderosity designated cc was compromised here just recently and My credit card company suggested that the security must be so very low at both companies that the risk is high that it will happen again. This is the third time in the last year or so that I have had to cancel and get card reissued. I only use this card for digital content here so that I can keep control of unnecessary spending.

You are not alone and there are reports that some potential customers are trying to use Visa gift cards and they are being declined. When they have checked with the issuing company they say that all transactions here are being blocked due the issues here. I totally accept that is hearsay but when you see this from multiple sources it does tend to lend credibility to the accounts.

There is also the fact that a similar discussions to this one appear in forums on other sites warning potential customers to beware when buying here. Sadly I cannot see how this can do anything but negatively impact both Renderosity and the vendors. Even more concerning is the fact I really cannot see how Rederosity can dig their way out of this. Yes it would help if they were to show they are aware and trying to correct the situation but even with the best security system is not going to have an immediate impact. It is so easy to lose trust, so hard to gain it in the first place and nigh on impossible to gain it back once it has been lost.

Last month was the first month in ten years that I spent nothing on 3D content and my spending here was already less a tenth of what I used to spend here each month. I don't even look in the marketplace here these days as I do not want to see something I like but cannot bring myself to buy. It is the continuation of a downward spiral, I stopped spending here after the 'Prime' debacle and returned tentatively when RDNA crashed and burned (well for a Poser User it did). Within weeks my card is defrauded again, my guardian angel is really trying to tell me something. I honestly do hope that Rendo can turn this around but as I see more, both here and in other forums elsewhere I grow increasingly pessimistic.

 

 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -  Ryzen 9 5900HX, with 64 gig ram and 3 TB  storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .   The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.