Good to know. To give me an idea of where the problem crept in, could you tell me the dimensions of the thumbnail (in pixels)? It would let me figure out whether the issue is that the conversion program does not give an absolute 350&300, if it was an earlier file version, or that the file when opened on my system gives different dimensions than those received. I'm not sure if the file was 350 by less than 300, 349 by 299, or something else.

I appreciate your looking into this, I won't spend time working competition pieces until I can solve this issue.

Cai