Hi, PrestonW,

No problem, I rather expected nothing could be done after the fact, but I had to ask.

I am a bit confused by one thing you said, though: how could a single-use coupon have been used several times? Also, I can look at my purchase history and see that I did not use this one. I assume you guys can do the same.

While I'm not particularly concerned about this specific purchase, I am concerned that something is wrong with the system.