Forum: MarketPlace Customers


Subject: Can't change my e-mail address

PandaB5 opened this issue on Jul 14, 2017 ยท 11 posts


PandaB5 posted Sun, 06 August 2017 at 3:51 AM

I have a global whitelist on my server side to allow *@renderosity.com through. I've always had this - the fact that your newsletters are getting through to one of my e-mail addresses and not the others, means your e-mails are not being blocked on my side - it's hosted e-mail from the same server which is hosted by GoDaddy.

What I think might have happened is 2 things:

  1. I was subscribed to some forums that were deleted - is it possible that there's a setting then that won't send me new notices until I return to the forum, but I can't return to the forum as it's no longer here?
  2. I did at some stage unsubscribe from your newsletter and wasn't getting them. I started getting them again without resubscribing after visiting your site a few times. I ticked and unticked and reticked the subscription box a few times to re-trigger it to see if it would come through to my new e-mail address, but it hasn't.

What details do you want me to e-mail you?




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