I am really unhappy with Eon right now. I emailed sales last week asking for a price on upgrading from 2014 studio to 2016 complete. I never got a reply. I checked their Facebook page today and found that today was the last day for the 30% off sale. I posted a query through Eon's website, but apparently it takes several days for sales to respond. So I tried to call them. I called the phone number for sales in US and Canada. All I got was French! Sorry, no can do. So I decided that I would go ahead and order 2016 Studio since today was the last day of the sale. I went to their website at 7 PM CT and the sale prices are gone! Come on! Normally online sales are good through midnight. I tried to contact them and make a purchase, but can't get a response so I guess they don't want my business. Sticking with my Vue 2014.