Forum: MarketPlace Customers


Subject: website failure to process orders

SafetyGuy opened this issue on Oct 24, 2017 ยท 6 posts


jennblake posted Wed, 25 October 2017 at 9:25 AM

Hello Eric.

The first order has been deleted.

The second order was during the time yesterday when we were having issues. Your order is empty as you can see. Normally those items are still in the cart after a failed order..and I can then go in and place an order for you and apply the payment to the NEW order for you. But when I look in your cart the items are no longer there. So at this point I cannot make an order for you. All I can do is refund that payment. Which I will do now. UNLESS you can remember the items you had in the cart?