Forum: MarketPlace Customers


Subject: Site Technical Issues and Bug Reports

KristiS opened this issue on Sep 15, 2015 ยท 165 posts


aeonmoon posted Mon, 27 November 2017 at 4:07 AM

jennblake posted at 4:01AM Mon, 27 November 2017 - #4318700

we have had this issue with very few buyers. If you try another browser it normally works. We have not yet found the cause for certain. Do you happen to use FireFox? or Safari?

If you try chrome it usually works correctly. Please let me know what you do use, so we can do some testing.

Aye, I use Firefox. :) For now, I can make sure the item is in my wishlist and add it to the cart from the wishlist menu. Best method is to open the 'add to cart' in a new window, since then I don't have to sort my wishlist again. Thank you for looking into the problem. So far it only happens on the product page, and only with certain products. Most products work fine, so I doubt it is a Firefox issue. I would suspect it is a code error due to some unexpected circumstance, hence the empty error popup.