Hi I am also having issues downloading my last two orders? I can download past orders fine ? when I ask it to download it looks like it is starting to download and sets up the folders in my download file on pc but remains empty and nothing more. I have a lot of products to download and all are doing the same in those orders. I can download off site fine too just my two resent orders (Dec) ????

I appreciate any help that can be given Janice