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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Biscuits BOGO Sale

Briannah opened this issue on Dec 30, 2017 · 8 posts
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Briannah ( ) posted Sat, 30 December 2017 at 5:00 PM · edited Fri, 22 November 2024 at 11:35 PM

Hi I purchased Biscuits BOGO item last Saturday when it was eligible for a BOGO gift. Unfortunately it did not work and I did not receive any free item. Can you please look into this? I only noticed it today as I did not get to download before. Thanks a lot in advance.

jennblake ( ) posted Sun, 31 December 2017 at 10:27 AM

Hi.

If you have purchased all of the available free items in the BOGO it will not gift one to you upon purchase. I will ask the vendor if there is another item she could give you. 😄

Briannah ( ) posted Sun, 31 December 2017 at 7:20 PM

Oh, ok, I did not realize. Thanks for asking, that would be great!

jennblake ( ) posted Mon, 01 January 2018 at 9:12 AM

The vendor has authorized me to offer you anything in their store. Tell me the product name or send me a link to jennblake@renderosity.com and I will gift that item to you. 😄 Happy New Year!!

Briannah ( ) posted Tue, 02 January 2018 at 6:14 PM

This is great, thanks a lot, also to Biscuits! Then I would love to have her wonderful Amie Hair. Happy New Year to you too!

jennblake ( ) posted Fri, 05 January 2018 at 10:42 PM

I have gifted that item to you. 😄 Enjoy!

Briannah ( ) posted Mon, 08 January 2018 at 7:10 AM

I just saw it, thanks again!

jennblake ( ) posted Mon, 08 January 2018 at 8:48 AM

Happy to help! 😄

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