SBriggs posted at 2:29PM Sat, 20 January 2018 - #4322618

I agree completely. There is no good reason for their total lack of an explanation or even a simple response to their loyal customers. I have been using Vue for many years now and I always promote them to anyone who asks. Now I feel like a liar to every customer I've pointed their way.

What happens if I build a nis down, Vue reverts back to the PLE version without even the ability to save renders. "Not a good look" is an understatement!

I would say the “total lack of an explanation”, of which you speak, is not “total” at all. Need to activate software? Email support (support@e-onsoftware.com). They respond to customers quickly and can help with activation.

Why the “silence”? They are owned by a large company. Large companies have policies and protocols. With regard to this situation I’m sure one of them calls for employees not to make statements regarding the server/website maintenance issues except for what’s been approved by their leadership. Neither you nor I are going to get “the reason” why the sites are down. Accept it. Idle, and inaccurate speculation is pointless, and rumors only serve to misinform when/if they spread, which isn’t helpful.