SBriggs posted at 8:25AM Sun, 21 January 2018 - #4322648

Yes, well silence breeds my "idle and inaccurate speculation". All I want is the ability to access the products they offer for sale right from my copy of Vue. Is that asking too much? I see a nice tree and click on it to use in my work but all I get is that same blank "Maintenance" page. I don't think I'm being unreasonable. I'm 66 years old and would like to be able to use the software before I die of old age!

However, my dear Briggs, they haven't been silent. Barry and Walther, two very helpful guys from E-ON support, have been quite responsive to customers through their support channel. E-ON have been quite active on Facebook, with daily posts including tutorial videos and responses to group members. If E-ON were "pulling the plug", they simply wouldn't go to the trouble of being so active in this regard.

I agree, it would be great if a representative from Bentley/E-ON would make an informative and reassuring statement which shed light on the website issue and its resolution. That's not going to happen. I understand why, but I don't agree with it since it makes a lot of people start to put on their tinfoil hats, speculate, and spread unfounded rumors.

No one is being unreasonable who expects something he bought to work as advertised. This problem is temporary. It will be resolved, and before you turn 67 (Ha!). And, by the way, you're only about ten years older than I am. We're not "old". Ha!