Yes, I agree that Barry, in particular, has been very helpful to me over the years. E-On as the marketing tool, has not. My irritation stems from the fact that I was very excited over upgrading recently to Vue Complete 2016 which I think is a marvelous piece of software. It literally has no competition that I've been able to find anywhere. But it's like buying a hot new sports car and suddenly having all the gas stations shut down for no visible reason - questions, speculation and even some irritation are to be expected and will continue until someone in charge starts talking about it.