Forum: Community Center


Subject: A Commentary from a customer's point of view

eportscreations opened this issue on Jan 24, 2018 ยท 27 posts


Male_M3dia posted Thu, 25 January 2018 at 7:48 AM

RedPhantom posted at 8:39AM Thu, 25 January 2018 - #4323003

Eportscreations, you can't tell vendors that. Vendors don't care what the customer wants. They create what want and disregard the customer. arguments like nobody wants that (despite numerous requests for said item) or I don't make enough to live on so I don't have to pay attention to the customer's needs/wants, (forgetting that if they make what we want, we'll buy it and they'll make even more.)

Now, there are some really nice, great vendors out there who do listen to the customers. They bend over backward to help you and make sure they give you what you want. Unfortunately, they seem to be few and far between and the ones who don't care about their customers drown them out.

Here's that attitude that draws so many vendors in ;)

The issue is a matter of entitlement. It's rife in this post. Vendors sell things to customers. Customers only buy what they want, and what the majority buys may not be what one person buys, and then the frustration is taken out on vendors. They're not to blame. They're supplying needs, not just minority that wants something different. That's how the market works. Another issue is the lack of respect for vendors in this community. Every figure release has been the same formula... someone builds a figure with absolutely no input from the vendors they want creating products. They throw the figure in the market to the vendors as afterthought (with any flaws or bottlenecks that would hamper their workflow) with the attitude, "Here, now go make stuff for it".. If someone did that to you and you already had things on your plate, what would be your reaction?

Again, if a figure is untested you need to bring your vendors in and make sure it's something they can work with; treat them badly and they don't have to lift a finger to help, no matter how it may save something. You're asking them to risk something for something they know will make their rent. Be respectful of what they do.