andy.taylor posted at 9:25AM Thu, 25 January 2018 - #4322999

E-on should have emailed its customers about what was happening or at the very least posted on sites like Renderosity in an **official **capacity to put minds at rest. YES they have been very helpful to me once I contacted them, but I only knew about how to contact them because of another member on this site! Had they sent a simple email telling us all how to contact them etc it would have stopped all the 'idle and inaccurate speculation' in its tracks.

I am very happy with the way e-on have helped me and I am pleased to see the placeholder website up.

I would agree their damage control left much to be desired. It was only today I read their email regarding a multi-year incursion into their servers by unknown suspects. This has apparently been going on since 2013 and, once discovered, they took everything offline. E-ON say financial information (e.g. credit card data) wasn't compromised due to encryption. I haven't seen any fraudulent charges against my card, so that may be true. Of course, if the vermin have been gnawing at the grain since 2013, the damage would have already been done by now.