Hello.

There is nothing we can do on this end,except to wait for the HOLD to be removed. Generally you, the buyer, can contact PayPal and have that HOLD removed. The only option I have on the store's end is to refund the payment to "resolve" the dispute. but you state you want to keep the order. Doing a refund would cancel the order. Please try calling them to figure this out. At this point there is nothing we can do on this one. I will hold it until we hear from you.