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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Order #113163803 (with Easter Grab-Bag is broken)

MaNae opened this issue on Apr 01, 2018 · 9 posts
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MaNae ( ) posted Sun, 01 April 2018 at 6:49 PM · edited Thu, 28 November 2024 at 3:34 PM

Hello, =)

my first purchase with EGB today (#113163803) is broken and the complete 'Purchases'-listing (of older orders) on the first page afterwards disappears. If I change the sort-order, the listing always stops at this order-point.

The default Order-Detail page is empty and only if I swap to the 'Print Frendly'-version the Order-Summary is correct and complete.

I found the purchased file in my Items-list .. so on that score all is fine .. but the (now) bugy 'Purchases'-listing is a bit .. irritating..

~ it's always darkest before the dawn will show ~

-renapd- ( ) posted Mon, 02 April 2018 at 1:48 AM
Site Admin

Can you please take a screenshot? I think that will help a lot in understanding the problem correctly so when programmers are back in the office can fix it for you! :)

Rena



[[MyGallery] [MyStore]
"Collect moments, not things."

MaNae ( ) posted Mon, 02 April 2018 at 2:31 AM

Thank you, Rena!

Yes, of course: rostitybroken.jpg

~ it's always darkest before the dawn will show ~

PrestonW ( ) posted Mon, 02 April 2018 at 9:44 AM

Sorry for this issue. Pick anything you want from the RPublishing store and I will gift it to you.

Preston

Briannah ( ) posted Mon, 02 April 2018 at 7:09 PM

Hi, I have exactly the same problem. All my orders between 8th March and today are gone from my purchase history. And todays are not all there either. Can somebody please look into this? The screenshot posted above shows the problem exactly. Thanks.

MaNae ( ) posted Mon, 02 April 2018 at 11:12 PM

Hi Preston, .. are you SURE? ^^

This bugy, little easteregg (& -freebie) itself is imo less the problem, more the 'technical issue' that actually happens on my 'Purchases'-page (which will hopefully get fixed .. sooner or later).

But .. well .. if you really WANT! to do so .. my Vic4 said, she would love to see Night Watcher V/A/G4 in her Rumtine .. ;) =)

~ it's always darkest before the dawn will show ~

PrestonW ( ) posted Tue, 03 April 2018 at 9:48 AM

Hi MaNae,

You will find this item in your account under the 'Gifts' tab. I hope you enjoy it 😃

PrestonW ( ) posted Tue, 03 April 2018 at 9:50 AM

@Briannah We are looking into your issue and we will let you know once we get this problem fixed. Sorry for the troubles :(

MaNae ( ) posted Tue, 03 April 2018 at 10:20 PM · edited Tue, 03 April 2018 at 10:21 PM

Hey Preston, thank you very much! =)

&btw: the main-issue seems to be fixed, too. 'Purchases'-Tab works fine again. Thanks for the fast response. =)

~ it's always darkest before the dawn will show ~

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