Forum: Community Center


Subject: Where to post technical issues with website?

PandaB5 opened this issue on May 19, 2018 ยท 19 posts


PandaB5 posted Tue, 29 May 2018 at 4:48 AM

This error persists.

If the only method of communicating technical errors is the green Feedback button then how does one know:

  1. If something is already reported.
  2. If they're attending to it and an expected completion date i.e. you are number 503 in the queue.
  3. If they're not going to bother fixing it.
  4. When it is fixed.

(Helpdesk software ... a tracking system ... other companies have it ... it's so nice ... you know things are received ... you know they're attending to it ... it's very helpful ... even a dedicated forum ... there used to be a thread - most of it was ignored much like the green feedback button but then at least you knew you were heard - and being ignored.)




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