I was really disturbed when the site disappeared and access to older versions were unavailable. But after having to reinstall Vue 2015 and 2016 2xs on different pcs(which is too long a story to tell here) I found their assistance, timely, persistent in getting it right, polite, and helpful in every sense of the word. There was an e mail sent out about the major hack to there server systems. I am sure they were just as disappointed as their customers. Kind of like when you have a computer crash hard and can't recover anything off it, frustrating to say the least. But they are trying to recover,and doing a good job of it so far.