thefixer opened this issue on Sep 06, 2018 ยท 10 posts
-renapd- posted Fri, 07 September 2018 at 10:39 AM Site Admin
Actually, the product page info is entered by the vendor himself, not the store! So you do need to contact the vendor first and sort this out with him abiding by the store's policy!
If he's made a description error as you claim, he will authorize the refund and it will be done right away.
You may contact him with your alias via sitemail and make sure you mention the order number to him.
The vendor is obliged to reply to your message within 48 hours!