This is bullshit, breaking all retail laws with this stance... When I make a purchase from anyone as a buyer, I legally enter into a contract with you, the seller, and it is up to you to make right any errors..... I should have known not to expect anything else from here.... There's no quibble like this at DAZ, they look at your issue and give store credit or refunds without buyers having to jump through hoops when they've got it wrong...

Injustice will be avenged.
Cofiwch Dryweryn.