unfortunately, rendo shrank your screenshot to "I think there's something there" size so it's hard to get much information. It's also missing a key pallet. What are your render settings? It looks like you're using Firefly, because it appears to have the subsurface pass. One thing to keep in mind with Firefly, it may render multiple buckets at once and when a core is done with one bucket, it will go on to the next, but it updates the image in order. So if that spot by the ear is taking some time due to the hair or something not seen in the last pass, the other cores will continue plugging along and render the rest (or at least part of the rest) of the image.keep an eye on your progress indicator. It should move even if you don't see progress in the scene itself.

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