Promos frequently lie, at least fib, especially for bare flesh figures. Dial spins allow for mixing. Mixing is great! Mixing opens the door for poke-through, but also opens the door for unique identity. Number of spinners, depends what the spinner does. This isn't a software issue. It's a non-specific vendor product issue. Without further elucidation, it's a waste of time. It's like poking at the wind.