Hmmm... another question, may be of help or may not. Is the que manager installed on that machine only or are you using it across a network where it may possibly be getting the questate.xml from another machine? I don't have mine installed on but just 1 machine, so I don't know how it handles network, but I do know it has options to send & accept jobs to/from the network.

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Consider me insane if you wish, but is your reality any better?