Forum: MarketPlace Customers


Subject: #113294611

JHerv opened this issue on Jan 28, 2019 ยท 8 posts


JHerv posted Thu, 31 January 2019 at 3:25 PM

I need assistance with one of the products I purchased, RP Fads Sneakers for Genesis 3 and Genesis 8 Females. When I try to fit the sneakers on a Genesis 8 female I get the message that I've chosen to fit an unsupported item to the figure. In the error dialogue box there is a dropbox where it asks "What figure was the item originally designed for?"; Genesis 8 Female isn't an option. When the shoes load onto Viewport the right shoe's parent is the right foot and the left shoe's parent is the left foot, but the shoes are next to the respective feet instead of on them. Since I am new to Rednerosity I do not have the ability to reach out to Rhiannon, who made the product. Thank you in advance for your help.