Madbat posted at 6:18AM Tue, 26 February 2019 - #4346987

I also just made a purchase with a lot of missing files that I cannot get refunded. (Chambré Romantique by Moyra). I don't know what went wrong there but Basically I paid for half empty zip files.

How can this happen? If you 'just' purchased it then both Rendo and the artist should be falling over themselves to send you a complete set of files. I know that Rendo is both asleep and the switch and has no quality control, but Moyra is well established and well respected here.