Forum: MarketPlace Customers


Subject: Whats wrong with downloading ???????

vampchild opened this issue on Mar 05, 2019 ยท 14 posts


nujazz posted Tue, 07 May 2019 at 10:26 AM

MartinTheWanderer posted at 10:05AM Tue, 07 May 2019 - #4351351

And that, as everybody in the industry knows, is unreliable AF, depending on where you live, AND DOES NOT ALLOW TO RESUME DOWNLOADS (at least not in the configuration that Renderosity is obviously using)..

I'm curious. Who else in the industry thinks AWS is so unreliable? To which industry are you referring? Such a horrible reputation must certainly be what makes AWS the largest and fastest growing cloud provider worldwide.

Clients: This Quora question and This ZDNet article
Market share: This article by a cloud management service

All kidding aside, I always appreciate constructive feedback from other professionals. If you have a suggestion on how we could better serve South American members, please feel free to share it in the Feedback dialog on the right of the screen. I'll look into it, myself.

For everyone else, details are what help us address these kinds of issues. Lots of details. I normally don't monitor my sitemail, but this appears to be a special situation. If you are having trouble downloading, please send me a sitemail with the following...

  1. Your geographic location
  2. Which file you're trying to download
  3. Specific problem (eg. timeout after 5 minutes, disconnected and won't restart, etc.)

I'll also say that AWS does, in fact, support resumed downloads by default. More specifically, their S3 platform supports the standard range headers that enable resumable downloads. It's up to your browser to properly support that feature. For example, Chrome will happily resume a paused download. The only issue I found was when the network cut out while downloading. In my testing, Chrome was unable to recover from that.