Thank you to all for the help. Yes I have all what I need Vue 4: 4.01-4.02b Poser4.03 on LEGAL CD-R from Curious Labs and I don't have any time more to do all again, it cost me the whole day and I get well the big O, I will try in the next days again to fix the problem. I think what for idea from Vue and Curious Labs to do this to the user. there I get answer from Vue Support: Make sure you have the latest updates from Curious Labs. If that's the case and you still get the message, then it means that there is something wrong with your Poser Serial Number. You should contact Curious Labs. There's nothing we can do about that I'm afraid. Regards. ------------------- P.S Ok I must contact Curious Labs but WHY? I have problem with Vue and not with Poser4, they made the idiot serial number check in Vue and I am very angry. But HELLO I get some help from people into my e-mail and I hope I will fix this today. Thank you to all, Catharina